Online Order
ONLINE ORDER
Online Order
ONLINE ORDER

Privacy Policy

Welcome to Nirvana, the flavours of India (https://www.Nirvanas.ca/), where we are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our restaurant, whether by ordering food online, making reservations, booking catering services, exploring franchise opportunities, or interacting with us in any other way.

Information We Collect

For the purposes of this policy, “personal information” refers to any identifiable data, including your name, address, telephone number, and email address. We collect your personal information when you:

At Nirvana: We may collect information about your in-store activities for service enhancement and security purposes.

Order Online: When placing online orders, we gather your contact details, order information, and payment details. Credit/debit card information is tokenized for secure processing and future order identification, managed by Gloria Food.

Social media: Our websites may also contain plug-ins and other features that integrate third-party social media platforms into our Websites. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, determine how you use this Website, and link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk.

Loyalty Programs: Your participation requires creating an account, including your name, phone number, email, and optional information. We may use this data for program administration and tailored promotions.

Make Reservations or Events: Reservation details include your name, contact information, preferred date, and party size. Confirmation emails are sent upon acceptance.

Use In-Store Wi-Fi: Connection data, including device ID and usage patterns, is collected to optimize Wi-Fi services.

Subscribe to Mailing Lists: Email newsletters collect your name, email, and optional data for personalized communications. Unsubscribe options are available.

Participate in Contests or Promotions: Entry data, including name, address, and email, is collected for contest administration and communication.

Engage on social media: Interactions on social media platforms may provide us access to limited profile data for personalizing your experience.

Contact Us: When you reach out, we collect your name, address, and contact details to assist you and enhance our customer service.

How We Use Your Information
We use the collected information for the following purposes:

Processing Orders and Reservations: To fulfill your orders, process reservations, and communicate with you regarding your bookings and catering services.

Improving Our Services: To enhance our services, customize your experience, and understand customer preferences, enabling us to provide you with better services and offerings.

Marketing Communications: With your consent, we may send you promotional emails, newsletters, and special offers related to our services.

You have the right to:

Access, Update, or Rectify Personal Information: Subject to specific exceptions as dictated by applicable laws, you possess the right to access, update, and rectify any inaccuracies present in the personal information we hold. Should you wish to exercise this right and request access, updates, or corrections to your personal data under our control, kindly reach out to us via email or in writing, employing the contact details provided below. Please be aware that we might require certain personal details to verify your identity before granting access to your personal information records.

We value your privacy and are committed to ensuring the accuracy and security of your personal data. Your proactive engagement in maintaining the correctness of your information is fundamental, and we appreciate your cooperation in this regard.

Opt-Out: If you have chosen to receive our email communications, you retain the freedom to unsubscribe at your convenience. This can be done effortlessly by clicking the ‘unsubscribe’ link located at the bottom of our newsletters. Additionally, if you prefer not to receive our marketing communications or if you wish to opt out of having your contact details utilized for custom audience purposes, you have the option to do so. You may even request the deletion of any personal information you have shared with us. For any of these preferences, please get in touch with us using the contact information provided under the ‘Contact Us’ section below. Your control over your.

905.501.5500